Accessibility Statement

Last reviewed: 18 April 2026

SOLA Suncare is committed to making our website accessible to all users, including people with disabilities. This statement sets out our current accessibility posture and the path we are taking to reach full conformance with the European Accessibility Act (Directive 2019/882, in effect since 28 June 2025) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Conformance Status

Current status: Partially conformant with WCAG 2.1 AA.

The content of sola-sun.com is partially compliant with the Web Content Accessibility Guidelines 2.1 at Level AA. "Partially compliant" means that some parts of the content do not yet fully conform to the accessibility standard. We are working to address known gaps ahead of the launch of the commercial store.

What We Have Done

• Semantic HTML structure (headings, landmarks, form labels) throughout primary pages.
• Sufficient text-to-background contrast ratios on body copy, navigation, and calls to action.
• Alt text on primary product and brand imagery.
• Keyboard-accessible navigation and interactive elements where technically feasible.
• Screen-reader-compatible labels on the waitlist form and hero elements.
• Responsive layouts that adapt to screen sizes down to 320 px wide.
• Video content with silent auto-play by default; audio is user-activated to prevent surprise.

Known Limitations

We are actively working on the following areas:

• Video captions and transcripts. Our hero and product videos do not currently carry captions or written transcripts. We are producing these ahead of the commercial launch.
• Formal WCAG 2.1 AA audit. A third-party accessibility audit by a qualified assessor is scheduled before the commercial store opens. Findings will be remediated and documented here.
• PDF documents. Any downloadable PDFs published on the site will be reviewed for tagging, heading structure, and alt text. Legacy PDFs may not yet meet these standards.
• Third-party content. Embedded elements from third-party services (Klaviyo forms, analytics, social media widgets) may not always meet AA standards. We prioritise selecting vendors with documented accessibility conformance and disable any that do not meet baseline standards.

Feedback and Contact

If you encounter an accessibility barrier on sola-sun.com, or if you have questions about our accessibility posture, please contact us. We respond within 5 working days.

Email: [email protected]
Subject line: "Accessibility"
Postal address and phone: see the Impressum.

Enforcement

If you are not satisfied with our response, you are entitled to contact the national enforcement body in your country of residence (each EU member state designates its own competent body under Article 14 of the European Accessibility Act).

Technical Specifications

Accessibility of sola-sun.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML 5
• CSS 3
• JavaScript (used sparingly; core content is available without JavaScript)

Assessment Approach

This statement is based on a self-assessment carried out by SOLA Suncare on 18 April 2026. A third-party audit is planned before the commercial launch.

Preparation of this Accessibility Statement

This statement was prepared on 18 April 2026 and last reviewed on 18 April 2026. It will be revised following the third-party audit and annually thereafter.